Privacy Policy
Last Updated: February 2025
Introduction
Welcome to WAYZE. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. WAYZE is a technology service provider that offers a communication platform allowing vehicle owners to register vehicles and allowing other users to contact vehicle owners for vehicle-related communication purposes.
Data Collection
WAYZE collects personal data necessary to provide services. Data collected may include:
- Authentication tokens and account credentials
- Vehicle registration entries
- Communication metadata
- Uploaded verification documents
- Behavioral analytics for service improvement
Data Usage
Your data supports:
- Platform operation and service delivery
- Abuse prevention and security monitoring
- Feature optimization and improvement
- Communication routing between users
Data Security
WAYZE uses encryption and industry-standard security practices to protect user data. Our Anonymous Communication Layer enables calls or alerts between users without revealing personal phone numbers or direct identifiers. However, no system is entirely secure, and users accept inherent cybersecurity risks.
Data Retention
User data is retained while accounts remain active or as required by law. Users may request account deletion at any time by contacting our support team.
Your Rights
Users have rights to:
- Access their personal data
- Correct inaccurate information
- Request deletion of their data
- Export their data in a portable format
Requests can be submitted through our support channels.
Third-Party Services
WAYZE may integrate third-party services for hosting, notifications, analytics, or communication. Data may be processed through distributed infrastructure providers as operational necessity. WAYZE is not liable for failures or interruptions caused by third-party service providers.
Legal Disclosure
Information may be disclosed if required under:
- Judicial order
- Regulatory compliance
- Government request
Contact Information
For privacy-related inquiries, please contact us at:
Email: support@wayze.app
Location: Mohali, Punjab, India